Promotional Terms and Conditions

These Promotional Terms & Conditions (“Promotional Terms”) apply to all promotions, discounts, giveaways, competitions, campaigns, referral offers, coupon codes, sales, and special offers (“Promotions”) run by Newcity (“Newcity”, “we”, “us”, or “our”) through our website, social media platforms, email marketing, advertisements, or any other channel.

By participating in any Promotion, you agree to these Promotional Terms together with our general Website Terms & Conditions and Privacy Policy.

1. General

1.1 Promotions are available only for the advertised period and while stocks last unless otherwise stated.

1.2 Promotions are open to New Zealand residents aged 18 years or over unless otherwise specified.

1.3 We reserve the right to verify the validity of entries, purchases, eligibility, or participation in any Promotion.

1.4 Promotions are not transferable, exchangeable, or redeemable for cash unless expressly stated otherwise.

1.5 Promotions may not be used in conjunction with any other offer, discount, coupon code, or promotion unless stated otherwise.

1.6 Any promotional pricing, discounts, bonus items, or gifts apply only during the stated promotional period and cannot be applied retrospectively to previous purchases.

2. Availability and Errors

2.1 All Promotions are subject to product and service availability.

2.2 While we make every effort to ensure promotional information is accurate, we reserve the right to correct any pricing errors, typographical mistakes, inaccuracies, omissions, or technical issues at any time.

2.3 If a Promotion cannot reasonably be fulfilled due to circumstances beyond our control, including supplier shortages, technical failures, or events outside our reasonable control, we may amend, suspend, or cancel the Promotion where reasonably necessary.

2.4 Nothing in these Promotional Terms limits any rights you may have under New Zealand consumer law, including the Consumer Guarantees Act 1993 or Fair Trading Act 1986.

3. Discounts and Coupon Codes

3.1 Discount codes must be entered at checkout to be valid.

3.2 Only one discount code may be used per transaction unless otherwise stated.

3.3 Minimum spend requirements, excluded products, or other eligibility conditions may apply to specific Promotions.

3.4 We reserve the right to refuse, cancel, or invalidate any discount code where we reasonably believe it has been misused, duplicated, obtained fraudulently, or used contrary to these Promotional Terms.

4. Competitions and Giveaways

4.1 Entry requirements, prize details, entry periods, and winner selection processes will be specified in the relevant Promotion details.

4.2 Winners may be contacted using the details provided at entry.

4.3 If a winner cannot be contacted within a reasonable period, we reserve the right to redraw or select another winner.

4.4 Prizes are subject to availability. Where a prize becomes unavailable for reasons beyond our control, we may substitute it with a prize of equal or greater value.

4.5 Unless otherwise stated, Newcity is not responsible for any additional costs associated with claiming or using a prize, including travel, accommodation, taxes, insurance, or personal expenses.

4.6 By entering a competition or giveaway, entrants confirm that all information provided is true and accurate.

5. Social Media Promotions

5.1 Promotions conducted via social media platforms including Instagram, Facebook, TikTok, LinkedIn, or WeChat are in no way sponsored, endorsed, administered by, or associated with those platforms unless expressly stated.

5.2 Entrants release the relevant social media platform from any liability relating to the Promotion.

6. Right to Disqualify

6.1 We reserve the right to disqualify any entrant or participant who:

  • breaches these Promotional Terms;
  • engages in fraudulent, misleading, abusive, or unlawful conduct;
  • tampers with the Promotion process; or
  • acts in a manner that may damage the reputation or integrity of Newcity or the Promotion.

7. Privacy

7.1 Personal information collected as part of a Promotion will be handled in accordance with our Privacy Policy and the Privacy Act 2020.

7.2 We may use personal information to administer the Promotion, contact entrants, provide prizes, and where consent has been given, send promotional communications.

8. Liability

8.1 To the maximum extent permitted by law, Newcity will not be liable for any loss, damage, injury, delay, or claim arising out of or connected with any Promotion, prize, or participation in a Promotion, except where liability cannot legally be excluded.

8.2 Nothing in these Promotional Terms excludes or limits any rights or remedies available under New Zealand consumer law.

9. Changes to These Terms

9.1 We may update or amend these Promotional Terms from time to time where reasonably necessary. Any updated version will be published on our website and will apply from the date of publication.

10. Governing Law

10.1 These Promotional Terms are governed by the laws of New Zealand and any disputes arising in connection with a Promotion will be subject to the exclusive jurisdiction of the New Zealand courts.