Privacy Policy

At Newcity Hygiene Products, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 of New Zealand.

Information We Collect

We may collect personal information from you, including:

  • Name
  • Company name
  • Email address
  • Phone number
  • Delivery or billing address
  • Information submitted through contact or quote request forms
  • Order and purchase information
  • Technical information such as IP address, browser type, and website usage data

How We Collect Information

We collect personal information when you:

  • Contact us through our website
  • Request a product quote
  • Place an order
  • Email or call us
  • Subscribe to updates or marketing communications
  • Use or browse our website

Some information may also be collected automatically through cookies and analytics tools.

Why We Collect Your Information

We collect and use your personal information to:

  • Provide product quotes
  • Process and fulfill orders
  • Deliver products and services
  • Respond to customer inquiries
  • Improve our website and services
  • Communicate with customers
  • Maintain business records
  • Comply with legal obligations

Cookies and Website Analytics

Our website may use cookies and third-party analytics services such as Google Analytics to help us understand website traffic and improve user experience.

Cookies are small files stored on your device that help websites function effectively. You can disable cookies through your browser settings, although some parts of the website may not function correctly.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our business, including:

  • Delivery and courier providers
  • Payment processing providers
  • Website hosting or IT service providers
  • Professional advisers where required

These parties are only provided with information necessary for their services.

Storage and Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of electronic transmission or storage is completely secure.

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate.

To request access or correction, please contact us using the details below.

Contact Us

Newcity Hygiene Products Limited
102 Princes Street
Onehunga, Auckland 1061
New Zealand

Email: [email protected]
Phone: 09 636 6955

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this website.